Frequently Asked Questions
Q1: Are you a factory or a trading company?
We are a manufacturing industry with the ability to export. We have multiple production lines, a professional team of tailors, an experienced quality control team, and a mature sales and service team.
Q2: Can I get a sample?
Sure. Please feel free to contact us for sample details and availability.
Q3: What's your Minimum Order Quantity?
Typically, our MOQ is 1 set. It may depend on your specific customization needs.
Q4: How to place an order?
Send an inquiry with your design files or samples. We discuss details, produce samples for your confirmation, sign the contract, and pay a deposit. Bulk production starts after pre-production sample approval, followed by packaging and transportation.
Q5: What are your delivery terms?
We offer delivery by express (DHL, FEDEX, UPS, TNT, EMS), air freight, or sea freight.
Q6: What is your delivery time?
Samples take about 5-7 days. Small batch orders take approximately 10-15 days, while large-scale mass production requires around 30-35 days depending on quantity.