Q1: What is your minimum order quantity (MOQ)?
For in-stock items, the MOQ is 250 pieces per order. For fully custom designs from sketches, the MOQ typically starts at 200 pieces per color/design depending on the materials used.
Q2: Can you add my brand logo to the clothing?
Yes, we specialize in various logo methods including Heat Transfer, Silk screen printing, Embroidery, and Woven Patches. Please provide your logo in EPS format for the best results.
Q3: Do you provide samples?
We are happy to provide samples before bulk orders to ensure quality. A sample fee is charged to cover production costs.
Q4: What is the standard lead time?
Sample production usually takes 5-7 days. Bulk production typically requires 10-25 days depending on the order complexity and quantity.
Q5: How do you ensure product quality?
We maintain high standards with a mature QC system, catering to the high-end market with professional certifications from BSCI and BV.
Q6: What shipping methods are available?
We offer express delivery (DHL, FedEx, UPS), air freight, and sea freight. Shipping costs are calculated based on the total order weight and destination.